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• Chargeback process: An old model heralds changes in IT in SearchCIO: IT news and analysis for CIOs (2010-07-16 15:39:17)
  With a chargeback process, the IT organization must not only think like a business, but also reorganize to include external services in its new role as trusted adviser. Business - Security - Business Services - United States - Chargeback
  
  
• Does IT chargeback pave the way to outsourcing? in SearchCIO: IT news and analysis for CIOs (2010-07-16 15:30:57)
  IT chargeback and the supply-and-demand model for IT impose fiscal discipline on business spending on technology. But do they lead to outsourcing? Business - Technology - Supply and demand - Outsourcing - Business Services
  
  
• IT chargeback adoption obstacles and benefits in SearchCIO: IT news and analysis for CIOs (2010-07-15 09:11:43)
  CIOs debate the merits of IT chargeback as a holy grail of business efficiency. Business efficiency - Chief information officer - Business - Adoption - Chargeback
  
  
• Calculating ROI on IT projects is useful but not sufficient in SearchCIO: IT news and analysis for CIOs (2010-07-14 08:13:39)
  Calculating ROI on IT projects is necessary and useful. ROI is only as good as the assumptions that go into it, however -- including a company's track record on project delivery. Information technology - Business - Project management - Management - P ...
  
  
• Deutsche Post DHL cuts IT budgets by half with a supply demand model in SearchCIO: IT news and analysis for CIOs (2010-07-13 08:26:35)
  After moving to a supply demand model for IT, the German logistics giant Deutsche Post DHL cut its IT business expenditures by 50% and achieved better business-IT alignment. Logistics - DHL Express - Deutsche Post - German - Business
  
  
• IT chargeback: A political hot potato is tossed up by cloud computing in SearchCIO: IT news and analysis for CIOs (2010-07-09 13:28:23)
  Measured service is the point of cloud computing, but IT chargeback isn't as simple as it sounds: Consider the metrics, the process, and the pros and cons. Cloud computing - Business - E-Commerce - Business-to-Business - Application Service Providers ...
  
  
• Bumpy patch ahead for MDM software in SearchCIO: IT news and analysis for CIOs (2010-07-09 13:23:24)
  As master data management moves from the early adopters to fast followers, many IT shops will assume that MDM software is mature. Not so, says Gartner analyst Andrew White. Gartner - Business - Articles - Software as a service - Information technolog ...
  
  
• IT chargeback: A fundamental part of cloud computing takes shape in SearchCIO: IT news and analysis for CIOs (2010-07-08 10:12:10)
  IT chargeback is being put to the test by cloud computing. Which metrics can be used to charge business units for IaaS, PaaS and SaaS? Cloud computing - Software as a service - Business - E-Commerce - Business-to-Business
  
  
• Pros and cons of using enterprise master data management with BI in SearchCIO: IT news and analysis for CIOs (2010-07-07 09:47:42)
  Enterprise master data management is a big task. Some CIOs are finding quick wins by starting MDM within their business intelligence efforts. For others? It's a no-win. Master Data Management - Business - Business intelligence - Chief information off ...
  
  
• Cloud development can make the dream of software reuse a reality in SearchCIO: IT news and analysis for CIOs (2010-07-07 09:46:41)
  Cloud development might be treated as just another IT buzzword, but it could be what finally turns CIOs' elusive dream of efficient software reuse into reality. Chief information officer - Business - Companies - Cloud computing - Software as a servic ...